Order Tracking
We do offer tracking services. You will find the tracking link in your order email. If you have yet to receive your Kaiby Baby Box, please email us at help@kaibybox.com or WhatsApp us at +65 8374 8006
For Singapore Orders:
Free Delivery
- You will receive your order within 2 to 5 working days.
- Delivery to Office Address: We recommend choosing our Choose-your-date Delivery to ensure that your gift will reach the recipient within the delivery window as our courier partners may deliver on weekends due to unforeseen circumstances.
- Delivering Timing: 9AM to 9PM
Choose-your-date Delivery
- You will receive your order on your chosen delivery date after placing your order.
- Delivering Timing: 9AM to 9PM
Same-day Delivery
(Order Before 11am):
- You will receive your order within the same day before 9pm. If you require same-day delivery after our order cut-off timing at 11am, kindly WhatsApp us at +65 8226 2435.
- If you place your order after the cut-off timing of 11am, your order will be delivered on the next working day before 9pm.
- Delivering Timing: 9AM to 9PM
For Malaysia Orders:
Free Shipping (Min. Order $80)
- You will receive your order within 5 to 10 working days.
Standard Shipping
- You will receive your order within 5 to 10 working days.
Express Shipping
- You will receive your order within 3 working days.
For International Orders:
Standard Shipping
- We do ship to Hong, Kong, South Korea, Taiwan, Brunei, Thailand, Australia and United Kingdom.
- You will receive your order within 5 to 10 working days.
For Choose-your-date delivery and Same-day delivery, please check our delivery dates here:
- If the date is highlighted in RED , there will not be any delivery on that day.
- If the date is highlighted in GREEN, it is available for delivery.
- If the date is not highlighted, it is available for delivery.
- Only 30 future dates will be available for selection. You will not be able to schedule any delivery beyond 30 days.
