For Singapore Orders:

 

Standard Shipping

You will receive your order on the next day or on your chosen delivery date after placing your order before 11am on any day. Excluding public holidays.

 

Same-day Delivery
(Order Before 11am):

You will receive your order within the same day before 10pm. If you require same-day delivery after our order cut-off timing at 11am, kindly WhatsApp us at +65 8226 2435.

If you have ordered on a public holiday, your order will be delivered on the next day.

If there is nobody to receive the parcel at the stated address and if we are not able to contact the receiver of the parcel, we will re-attempt delivery again on another day.

For Malaysia Orders:

 

Standard Shipping

You will receive your order within 5 to 10 working days after placing your order.

Order Tracking

We do offer tracking services. You will find the tracking link in your order email. If you have yet to receive your Kaiby Baby Box, please email us at help@kaibybox.com or WhatsApp us at +65 8226 2435.