For deliveries to Singapore hospitals & polyclinics, the recipient may have to pick up the gift from our courier at the lobby if our courier is not able to visit the ward directly.

For Singapore Orders:

  • Free Delivery
    • You will receive your order within 2 to 5 working days.
    • Delivery to Office Address: We recommend choosing our Choose-your-date Delivery to ensure that your gift will reach the recipient within the delivery window as our courier partners may deliver on weekends due to unforeseen circumstances.
    • Delivering Timing: 9AM to 9PM
  • Choose-your-date Delivery
    • You will receive your order on your chosen delivery date after placing your order.
    • Delivering Timing: 9AM to 9PM
  • Same-day Delivery (Order Before 11am):
    • You will receive your order within the same day before 9pm. If you require same-day delivery after our order cut-off timing at 11am, kindly WhatsApp us at +65 8874 3740.
    • If you place your order after the cut-off timing of 11am, your order will be delivered on the next working day before 9pm.
    • Delivering Timing: 9AM to 9PM

For Malaysia Orders (Min. $100 Box):

  • Free Shipping
    • You will receive your order within 5 to 15 working days.
  • Express Shipping
    • You will receive your order within 2 to 5 working days.

For International Orders (Min. $100 Box):

  • We ship to China, Hong Kong, USA, South Korea, Australia, and Brunei.
  • Standard Shipping:
    • Receive your order within 5 to 15 working days. If you need it by a certain date, do not choose this shipping option. Due to unforeseen circumstances, there might be delays.
  • Express Shipping:
    • Receive your order within 2 to 5 working days (3 to 7 working days for USA). If you need it by a certain date, choose this shipping option. Please check the delivery time during checkout.

Order Tracking

We do offer tracking services. You will find the tracking link in your order email. If you have yet to receive your Kaiby Baby Box, please email us at help@kaibybox.com or WhatsApp us at +65 8874 3740